PhotoFrame Manager - Dialogs - Account Management Dialog - Create Account Dialog

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To complete this procedure PhotoFrame Manager must have access to the internet so that it can contact the PhotoFrame Manager web site. Please make sure that any firewall, proxy server, anti-virus or other security software does not block PhotoFrame Manager's internet access.

Stage 1 - Create Account

User Name - Enter a user name for your PhotoFrame Manager account. This is NOT case-sensitive and must be at least 8 characters long.

E-Mail Address - Enter the e-mail address you wish to be associated with this account. This is NOT case-sensitive.

Create Account - Click the button to create your account. The web site will check that no-one else has already created an account with the name you have requested. A message box will pop up to confirm whether account creation succeeded. If the account was successfully created go on to Stage 2. Otherwise, check that the details you entered were correct and try again.

Stage 2 - Authorise Account

After stage 1 is completed, an e-mail will be sent to the address you entered including details of an account authorisation code and your initial account password.

User Name - Enter the user name for your PhotoFrame Manager account - the same as the one in stage 1. This is NOT case-sensitive.

Authorisation Code - Enter the authorisation code from the e-mail you received exactly as it is shown in the e-mail. This is NOT case-sensitive.

Password - Enter the password from the e-mail you received exactly as it is shown in the e-mail. This is case sensitive.

Authorise Account - Click the button to complete the account setup procedure. This must be done within a relatively short period after stage 1 was completed or you will have to start the procedure again. Each authorisation code can only be used once. If the account was successfully authorised you will be prompted whether you want to be taken to the Change Password Dialog Box to change the password to one of your choosing. Otherwise, check that the details you entered were correct and try again.

NOTE : To use your account you will need to remember the account name and password and, for certain processes, will require access to the e-mail account associated with it. If you forget your password, you can reset it here to get a new password sent to your e-mail address. If you need to change the e-mail address associated with your account you can do so here. If you forget which e-mail address is associated with the account, you can retrieve the details here. If all else fails and you have forgotten both your password and the e-mail address then click here to go to the TenScope Limited web site, go to the contact page and send us a message to explain the position. For security reasons, we do not promise to be able to help and may require additional details from you but will consider whether it is appropriate to reset your account details.